How to look for a PPH shop

If your sportsbook business seems to be growing now is the time to consider delegating the management responsibility to a sportsbook professional, yet how can you find the PPH Service that can comply with all of your needs as an entrepreneur?

The first thing you need to do is get familiar with what a so called headcount sportsbook is and how it works. Basically, no matter if you have 5 or 100 clients, a good and professional PPH service should provide you with the same top notch service, yet they also require a few things in return.

If you are looking for professional offshore bookmaker service they would not only offer you great service and knowledgeable clerks, they will also ask you what percentage of your clients use the phone service and which the online sportsbetting system, they do this to plan ahead for big games, making sure they will always have enough staff, bandwidth and everything needed so you won’t lose any money.

Keep in mind that a PPH service should provide both choices: online sportsbetting and just as important a call center service. Your players should always be able to reach either one to ensure all their action will be taken, no matter what.

Don’t be afraid to ask about technical stuff: how many servers they have, what kind of sportsbook software they use, how big is their call center staff, anything at all. A professional PPH service won’t hesitate to provide you with all the information you need, after all you are their client and your success is their success.

Also you need to be realistic: why would someone offer a flat fee regardless of the type of customers you have when it is known for a fact that call center customers end up costing more than online customers? A real sportsbook professional knows this and knows that these services need to be paid.

Avoid getting ripped off by researching possibilities, people who know what they are doing, especially in the sportsbook business don’t hide their resources and are not hesitant on letting you know how their business works.


~ by Pay Per Head Sportsbook on April 10, 2009.

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